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Please read this policy ("the Privacy Policy") carefully. Sunderland Arc Limited ("Sarc") of North Sands Business Centre, Liberty Way, Sunderland, Tyne & Wear, , e-mail , fax is committed to your privacy. The Privacy Policy sets out how we deal with personal information collected through [www.sunderlandarc.co.uk] ("the Website").

If you have queries regarding the Privacy Policy you should contact Sarc by e-mail, fax or post using the details set out above. Sarc is the Data Controller for the purposes of the Data Protection Act 1998.

By using the Website you consent to the use and processing of your personal information provided by you or collected through the Website in the manner and for the purposes set out in the Privacy Policy.

What information the Website collects about you

Like most websites, there is certain information that is automatically tracked including the website you just came from, which website you go to next, the browser you are using and any searches you have done. This information is used for internal purposes to monitor activity on the Website only. It is kept in a form that does not identify individuals and is deleted after [3] months.

If you register to receive newsletters and news updates from the Website you will be asked for your name and e-mail address. This information will be held by us and used to send newsletters and news updates to you as requested.

If you e-mail us with any queries via the "Contact Us" section of the Website, we will ask you for your name and e-mail address. This will allow us to answer your query and the details will be deleted from our system.

Although we put security procedures in place to keep your information secure, you are advised to remember that the Internet is not always a secure medium. If you are unsure about submitting any information to us please contact us by telephone or fax or post instead.

What Sarc does with the information gathered

If you sign up for our newsletter and news update service you will be given the opportunity to choose not to receive any further information from us each time we send information to you. At any time you may request that we stop sending e-mails to you by sending an e-mail to us and putting “remove details” in the subject line. Your details will then be suppressed by us and you will receive no more e-mails from us. Due to data protection law it is not possible for us to completely remove your details from our system, only to suppress them. Sarc aims to ensure that such requests are dealt with within 48 hours of your request but this may not always be possible and we can accept no liability to you for failing to do so.

You may at any time request a copy of the information we hold on you (for which we may charge a small fee) by writing to us at the above address.

With whom Sarc shares the information collected

Sarc reserves the right to pass any or all of your personal information to the police or any other relevant body for the purposes of crime detection or prevention or for any purpose associated with your misuse, or suspected misuse, of the Website or in relation to any legal proceedings or prospective legal proceedings.

Sarc also reserves the right to pass any or all of your personal information to a transferee, purchaser or prospective purchaser of Sarc or of its assets.

Security Procedures

Sarc has used all reasonable endeavours to put in place appropriate technical and organisational measures to ensure the information you provide is secure. The Website benefits from a range of security features which include fire walls and regular backups.

By using the Website you acknowledge and expressly agree that from time to time the Website may be hosted outside the EEA and therefore your personal data collected through your use of the Website may be processed outside the EEA where the levels of protection for your personal data may not be equivalent to those within the EEA.

Sarc's policy on correcting and updating personal information

Sarc may contact you by telephone, e-mail or direct mail periodically to check that the information held about you is up to date. This is necessary to ensure Sarc's compliance with its obligations under data protection legislation.

Links to other sites

The Website contains links to other websites which may be owned and operated by third parties. If you choose to use the services provided by those websites, you may be asked by those sites to provide certain personal information. Sarc is not responsible for the privacy practices of those websites although its name or logo may appear on those websites. You must read the privacy statements of each and every website that you visit.

Cookies

Cookies are pieces of information that a website transfers to your computer's hard drive for record keeping purposes. Cookies can make the Website more useful and more relevant to you. The use of cookies is very common, and many major websites use them to provide useful features for their customers. Session-only cookies are used and will continue to be used in the Website. Cookies themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set to accept cookies. If you prefer you can set yours to refuse cookies. However, you may not be able to take full advantage of all parts of the Website if you do so. If you do not set your browser to refuse cookies it is implied that you consent to their use.

For more information about cookies and how to disable them please go to www.allaboutcookies.org.

Registration

Sunderland arc Limited is registered in England and Wales

Terms and Conditions | Privacy Policy | Accessibility

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